Data Protection

Beti Privacy Policy – How Your Personal Information Is Collected and Protected

Beti takes your privacy seriously. This Policy clearly sets out what data we collect, why we collect it, and how we keep it safe.

Last Updated: January 2026 Ready in Bengali
Our Commitment in Brief

Beti never sells your data to third parties. Your data is used solely to improve our services and maintain security.

1. Introduction & Applicability

This Privacy Policy ("Policy"), governing beti (beti.run), explains how we collect, process, and protect the personal data of our platform users. By using beti's website, mobile app, or any of our services, you agree to this Policy.

We understand that people have many questions about personal data — especially when it comes to sharing their name, phone number, and financial information on an online platform. This Policy was written in plain language to put those concerns to rest.

Beti follows GDPR (General Data Protection Regulation) and international data protection standards. Every reason we collect your data is lawful and legitimate.

2. What Information Do We Collect?

Beti collects data in two ways — what you provide voluntarily and what is automatically gathered while you use the platform.

Data Types Example Purpose
Identity Information Name, date of birth, national ID number KYC Verification
Contact Information Email, phone number, address Account Management
Financial Information Bank account and mobile banking numbers Payment Processing
Technical Information IP address, browser, device model Security
Usage Data Game history, betting patterns, login times Experience Improvement
Communication History Support chat records Service quality improvement
3. How Do We Use Your Information?

Beti uses your personal data strictly for defined purposes. No data is stored or used beyond what is required.

  • Account Management: For registration, login, password recovery, and account verification.
  • Payment Processing: To securely process deposit and withdrawal transactions.
  • Fraud Prevention: To prevent fraud, money laundering, and account hacking.
  • Customer Support: To resolve your complaints and queries promptly and effectively.
  • Personalization: To recommend games and offers tailored to your preferences.
  • Legal Obligations: To comply with international gaming licensing and AML regulations.
  • Platform Development: Analytics for bug detection and improving the user experience.
Our Commitment

Beti will never sell your data to advertisers or third parties. Every use of your data is backed by your consent or a legal basis.

4. When Is Information Shared with Third Parties?

Under normal circumstances, beti does not share your personal information with third parties. However, this may be necessary in the following limited cases:

  • Payment Provider: Financial information required to complete transactions is sent exclusively to verified payment gateways.
  • KYC Verification Service: Internationally accredited verification agencies are used for identity verification.
  • Legal Authorities: Data is disclosed in response to a court order or a valid request from a regulatory authority.
  • Technology Service Provider: For cloud hosting and security services, under strict contractual agreements.

Before sharing any data with a third party, beti ensures they adhere to the same standard of data protection.

5. How Do We Keep Your Information Secure?

Beti employs multi-layered security measures to protect your personal data, covering both technical and organizational levels.

  • 256-bit SSL/TLS Encryption: All data transfers are fully encrypted.
  • Two-Factor Authentication (2FA): To prevent unauthorized access to your account.
  • PCI DSS-Compliant Payment System: Financial data is stored to international standards.
  • Regular Security Audits: Regular audits conducted by third-party cybersecurity experts.
  • DDoS Protection: Servers are protected against cyberattacks.
  • Access Controls: Only authorized personnel are permitted to access data on a need-to-know basis.
In the Event of a Data Breach

In the event of a data breach, beti will notify the affected users and relevant regulatory authorities within 72 hours.

6. Cookies & Tracking Technologies

Beti's website and app use cookies and similar technologies. Cookies are small text files stored in your browser.

  • Essential Cookies: To maintain login sessions and keep core services running. These cannot be disabled.
  • Performance Cookies: To monitor platform speed and performance.
  • Preference Cookies: To remember your language, theme, and personal settings.
  • Analytics Cookies: To understand which features are used most.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some features to not work properly.

7. How Long Is Your Information Retained?

Beti retains your data only for as long as necessary. Data that is no longer needed is securely deleted after a set period.

  • Account Details: For the duration the account is active, and 5 years after closure (as required by law).
  • Transaction History: 7 years under financial regulatory law.
  • Support Records: 2 years after the issue is resolved.
  • Log Files: 90 days for security purposes.
  • Marketing Data: Deleted immediately upon withdrawal of consent.
8. Your Data Rights

Under GDPR and international data protection laws, you have a number of rights over your own data. beti respects all of those rights.

Right to Access Your Information

The right to know what data we hold about you.

Right to Rectification

Right to correct inaccurate or incomplete information.

Right to Erasure

Right to request deletion of your data under certain circumstances.

Right to Object

Right to object to the processing of your data for specific purposes.

Right to Portability

The right to download your data or transfer it to another platform.

Right to Restriction

Right to restrict data processing while an investigation is ongoing.

To exercise your rights

To exercise any of the rights above, contact our support team via live chat. We will respond within 30 days.

9. Protection of Minors' Information

Beti strictly enforces an 18+ policy. We do not knowingly collect data from anyone under the age of 18.

If we become aware that a minor is using beti, that account will be immediately closed and all collected data will be permanently deleted.

Parents are encouraged to restrict their children's access to the beti app on their devices.

10. Privacy Contact

If you have any questions, concerns, or complaints about your personal data or this Privacy Policy, please contact our data protection team.

  • Live Chat Support: Available 24/7 in Bengali
  • Email: [email protected]
  • Every request is responded to within 30 days
Policy Review

This Privacy Policy is updated annually or as needed. Members will be notified by email of any significant changes.

BetiWhy Your Data Is Safe at -

Beti follows the highest standards of technology and policy to keep your privacy protected at every step.

256-bit Encryption

Banking-grade SSL/TLS encryption is applied to every data transfer. Your information is completely impossible to intercept.

GDPR-Compliant Policy

Beti operates in compliance with the EU's strictest data protection legislation.

Your Data Is Never Sold

Your personal data is never sold to third parties. That is our core commitment.

Your Controls

Manage notifications, marketing emails, and data sharing from your account settings.

Regular Security Audits

A specialist team conducts full system reviews multiple times a year to ensure security.

Data Protection Support

To request deletion, correction, or download of your data, contact us directly via live chat in Bengali.

About Privacy General Questions

beti does not store your full mobile banking or bank account details. Only the minimum information needed to process a transaction is handled through a PCI DSS-compliant encrypted system. Sensitive data is not retained once a payment is complete.

Due to legal requirements, some data may be retained for 5–7 years after account closure — particularly financial transaction records. However, marketing data and personalization data are deleted immediately. Contact support for more details.

Yes, beti sends registered members relevant offers and updates. Every email includes an "Unsubscribe" link at the bottom. You can also manage your notification preferences from your account settings.

You can request a copy of your stored data at any time using your right to data portability. Submit a request via live chat support or email [email protected]. We will respond within 30 days.
Secure Platform

BetiPlay with Peace of Mind at -

Your privacy is fully protected. Register today and enjoy a secure betting experience.

বাংলা